Rights & Responsibilities
It is our goal to ensure our clients receive the best care possible.
As a Client/Participant you have both rights and responsibilities.
Your rights are:
Frequently Asked Questions
Absolutely! We take every measure to match carers with clients but the ultimate decision is up to you.
Our carers are experienced in the many phases of these diseases and are qualified to handle the different moods with the utmost care and compassion. Specific instructions, details, and plans will be discussed at your assessment.
We’re happy to provide regular status updates at agreed intervals. If you’re on holiday, however, you may only want updates occasionally or only in case of emergency. Ultimately, it’s up to you.
Yes, we’re happy to provide references upon request. We believe transparency and integrity are what make us a trusted care provider.
We’re happy to discuss on-call options during your assessment. We understand schedules can change and emergencies can occur.