ACAD is an accredited and approved provider of the NDIS. Funding is used effectively and efficiently to meet Participants individualised goals. Whether you need short-term or long-term assistance, our support workers are compassionate and qualified to assist you to meet your goals and needs.
Our wide range of aged care services ensures your loved one's safety while maintaining their dignity and independence. Whether you need us for an afternoon of shopping or overnight nursing care, our qualified team of professionals are here for you.
ACAD arranges and provides transport to appointments, meetings and outings. We have a a wheelchair van we can use around the Port Stephens area.
Trusted Disability and Aged Care providers for Newcastle and surrounds
We are committed to growing the business to ensure exceptional care is available within the community. We work hard to achieve our goals of becoming the best care provider and employer of choice. We service Nelson Bay, Maitland, Port Stephens, Newcastle, Central Coast, Tea Gardens, Lake Macquarie, Singleton, Kurri Kurri and Cessnock.
As an indigenous owned and operated business, we are proud to provide support to a wide variety of clients/participants, including those with indigenous and multicultural backgrounds. Our compassionate and professional team members have many decades of experience. We appreciate the trust our clients/participants place on our team members, and the services we provide, and we ensure that each client/participant is matched to the most suitable carer.
We take the time to get to know each client/participant to find out more about their lifestyle, physical needs and cultural backgrounds. This allows us to place the most appropriately-suited carer. We do our best to place a team member whose personality matches the client/participant. We also strive to partner clients/participants with caregivers who have previously worked for them. That minimises disruption to clients and their families and maximises continuity
Each carer candidate undergoes a comprehensive evaluation before joining our team. Our assessment, staff screening, and selection process include a one-on-one interview, reference checks, Police checks, working-with-children checks, verbal reference checking with supervisors, orientation programs and ongoing evaluation.
Such a thorough vetting process ensures that our standard of care remains high. Each team member is also encouraged to continue their education by attending other courses and the further development we hold in-house. We also conduct regular performance reviews and offer training and government-approved traineeships to our care team where appropriate.